The pandemic had a devastating impact on North Dakotan’s housing communities across the state. Renters who lost their jobs due to company cutbacks and closings struggled to pay their rent and utilities. This struggle affected many small and mid-sized housing providers who didn’t receive the rent owed to them. With the situation quickly turning dire, it was clear that people needed help.
The North Dakota Department of Human Services stepped in with federal funding to assist renters with their rent and utility payments. We partnered with the state to raise awareness and let renters and housing providers know that much-needed funding was available. The resulting campaign explained the program to the two groups involved with messaging tailored to each audience, and with urgency, encouraged both audiences to take action and apply for help.
DRIVING THE MESSAGE HOME
8.56M
Impressions
83K
site visits
40K+
Application clicks
With such a personal and sensitive topic, we embraced a very human and empathetic approach with our messaging to give our renter audience hope and a sense of relief that they were not alone.